For purchases made on Motorola.com, you will need to contact Motorola's support team directly to return your device and receive a refund.
You can reach out to Motorola support using this link: https://support.motorola.com/us/en/contactus
You can also contact them directly at email@example.com. You can reach out to them by phone as well.
They should be able to initiate the process of returning and refunding your purchase.
Our Warranty only refunds purchases made from our official website (Moto360.com), BestBuy, and our Amazon Store (eBuyNow).
However, we can issue a replacement for you.
You can find more information on our warranty policy Here.